IS GO HIGH LEVEL LEGIT?
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With the rise of online marketing, sales automation platforms like GoHighLevel are gaining immense traction. But as is the case with any fast-growing software, questions around trustworthiness arise. Is GoHighLevel a legit platform that delivers on its promises? Can you rely on it to run your agency or business? Or is it just overhyped with glaring downsides?
We took it upon ourselves to get to the bottom of this question once and for all. After rigorously analyzing key aspects like security, pricing, customer reviews and comparing it with alternatives, we present our definitive verdict on – “Is GoHighLevel Legit?”
In this extensively researched guide, you’ll learn:
How GoHighLevel fares on critical factors like data security, privacy controls and pricing transparency. We tried to leave no stone unturned here. What real users are saying about GoHighLevel based on over 183 reviews on Trustpilot and other third-party sites. This unbiased perspective is invaluable. How GoHighLevel compares against some of the top competitors in the space like Kartra, ClickFunnels, ActiveCampaign etc. The differences might surprise you! A hands-on perspective of using GoHighLevel as a beginner. We take you through the onboarding process and using key features. Finally, you’ll get our definitive verdict on whether GoHighLevel delivers on its promises or falls short. We have tried to back our verdict based on concrete research and critical analysis throughout this guide.
Our goal is to provide the most comprehensive perspective on GoHighLevel’s legitimacy so you can determine if it’s the right fit for your needs. Now the final thing to note before we begin because your trust means everything to us, and we're all about keeping things real and transparent: If you sign up for GoHighLevel through any of the links on this page, we'll earn an affiliate commission. Don't worry, this won't cost you extra, but it does help us keep producing the awesome content you love. We encourage you to do your own research and make sure any products or services are the right fit for you before diving in. Your well-informed choices are why we're here. Let's get started!
In-Depth Security and Privacy Analysis
As an all-in-one marketing and sales platform, GoHighLevel needs to handle a lot of sensitive information - from customer data to payment details. Naturally, security and privacy become paramount considerations before trusting them with your business. In this section, we closely examine how GoHighLevel fares on these critical aspects.
Data Security
GoHighLevel employs bank-level 256-bit SSL encryption for securing all data transmission between their servers and users. This is the same security protocol used by financial institutions to protect sensitive information online.
Their platform and servers are hosted on Amazon Web Services (AWS) which has state-of-the-art physical and firewall security in place. AWS servers are housed in top-tier SSAE 16 / SOC 1 audited data centers with controlled biometric access.
For internal security, GoHighLevel uses role-based access control. This means employees only get access to data they absolutely need for their job role. When it comes to security breaches, there are no publicly known incidents of GoHighLevel's systems being compromised so far. They have maintained a clean track record since their inception in 2014.
Privacy Controls
GoHighLevel has a detailed Privacy Policy that discloses how they collect, process, store and share customer information.
Some highlights:
They are GDPR compliant and clearly explain how users can exercise data protection rights like requests for deletion or access.
Sensitive payment information is only stored on PCI-DSS certified gateways like Stripe.
They only collect personal data necessary for delivering their services, nothing extraneous.
Information is shared internally only on a need-to-know basis.
Overall, GoHighLevel seems proactive about both security and transparency related to privacy controls. While no system is infallible, they employ the necessary safeguards and protocols expected from SaaS companies.
Transparency Around Pricing
GoHighLevel offers complete transparency when it comes to their pricing and bills itself as an “honest” platform without hidden fees. Let’s verify this claim. They have three straightforward pricing plans – Agency Starter, Agency Unlimited, and Agency Pro White Label. The features included in each plan are clearly explained without much fine print or asterisks.
The cheapest Agency Starter plan starts at $97/month when billed annually. This covers core features for a single user. For unlimited users and accounts, the Agency Unlimited plan costs $297/month billed annually. The White Label Agency Pro plan extends full branding and white labeling capability at $497/month annually, with the ability to re bill clients and special API features.
There are no complex metrics like page views, leads or bandwidth that could spike up your bills unexpectedly. The pricing is predictable based on clear variables like number of user accounts.
Authentic User Reviews
To gauge real customer experiences, I turned to reviews on Trustpilot – an independent review platform. Here is a summary of common themes among 193 GoHighLevel reviews:
78% have rated GoHighLevel as “Excellent”, 18% as “Great” and just 4% as “Poor”. This skews heavily positive. Multiple 5-star reviews praise the software capability, easy onboarding and responsive support. Some users faced issues with SMS texting integration and discrepancies in billing cycles. These were called out in 3 and 2 star reviews respectively. However, these seemed to be isolated cases. One common theme in lower rated reviews is the lack of tutorials and documentation for new users. Across most reviews, the consensus is GoHighLevel delivers an intuitive "all-in-one" solution. But the learning curve can be steep initially.
In summary, authentic reviews paint GoHighLevel in a largely positive light barring some exceptions around billing policies and initial learning ramp-up. But the platform seems to satisfy its core promises for most users. Check out the reviews for yourself! https://www.trustpilot.com/review/www.gohighlevel.com
How GoHighLevel Compares to Top Alternatives
GoHighLevel competes in a crowded space with platforms like Kartra, ClickFunnels, ActiveCampaign all vying for market share. We compared GoHighLevel to these leading alternatives across key dimensions:
Pricing: GoHighLevel is very cost-competitive. For example, their Agency Unlimited plan costs just $297/month while Kartra's comparable tier is $399/month.
Ease of Use: While GoHighLevel packs tons of features, customers find the interface clean and intuitive. By contrast, ActiveCampaign and Kartra have steeper learning curves.
Marketing Automation: GoHighLevel bundles email, SMS, lead flows, and customer journeys in one platform. Combining these capabilities gives it an edge.
Funnel Building: Along with easy funnel building, GoHighLevel lets you host unlimited funnels directly on their platform. With ClickFunnels, your funnel count is limited by pricing tiers.
Based on this comparison, GoHighLevel either matches or exceeds the capabilities of rivals when it comes to core features while maintaining competitive pricing. The all-in-one capabilities combined with greater affordability give it an advantage.
Getting Started with GoHighLevel as a Beginner
For first-hand perspective, we have tested onboarding as a new GoHighLevel user. Here are some key learnings:
The process is quick and intuitive. You can set up your account in under 10 minutes.
They provide a handy knowledge base and live chat assistance for any setup queries.
You can access a library of pre-made templates and workflows to kickstart your campaigns.
The interface is modern, visually appealing and easy to navigate. Key features are accessible from the main dashboard.
For deeper learning, GoHighLevel provides a comprehensive online academy with tutorials and manuals. These are very useful for mastering advanced features.
The free 14-day trial allows you to thoroughly evaluate if GoHighLevel suits your business needs before committing.
Overall, from first-hand experience, we found the GoHighLevel team to be extremely helpful with kick off calls and resources available for new users. Between templatized setup and tutorials, new users can get up and running quickly. The free trial period also allows testing the waters thoroughly.
After extensively analyzing key aspects of GoHighLevel in this guide, we can now offer our definitive verdict:
GoHighLevel is absolutely a legitimate platform that delivers on its core promises. Not only is the team and staff friendly to work with, the community is awesome.
Here is a point-by-point summary of what supports this conclusion:
GoHighLevel employs bank-level encryption, access controls and other security protocols to safeguard user data. No security lapses were found.
The privacy policy is transparent especially related to GDPR compliance and restricted data sharing.
Pricing is clear and predictable without hidden fees based on defined variables.
A large majority of authentic user reviews on Trustpilot and other third-party sites are overwhelmingly positive.
GoHighLevel matches or exceeds features of competitors while being more affordably priced.
The onboarding process is smooth and intuitive.
No software is perfect and users have reported some isolated issues around billing, texting integration and lack of tutorials. But these don't take away from GoHighLevel's core value proposition.
Based on our analysis across multiple factors, we can conclude GoHighLevel delivers on its promises and is a legitimate, reliable platform. It earns its popularity among digital agencies and marketers. You can also try it out for yourself to make your own decision. For any business seeking an all-in-one marketing automation and sales solution, GoHighLevel is definitely worth exploring especially given the risk-free trial. Just be sure to invest time learning the platform to get the most out of its extensive capabilities.
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